Our mission at Mobius is to inspire a love of math in every student by reinventing how it is taught.
PLEASE READ THE TERMS OF USE (“AGREEMENT”) CAREFULLY BEFORE USING THE SERVICES OFFERED BY MOBIUS LABS INC. BY USING THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND AGREE TO BE BOUND BY AND COMPLY WITH THIS AGREEMENT, WHICH IS A CONTRACT BETWEEN YOU AND MOBIUS LABS INC. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT USE THE SERVICES.
If you are under the age of 18, you represent that your legal guardian has reviewed and agreed to the Agreement. If you don’t get your parent or guardian to read and agree to the Agreement, you don’t have permission to use the Service.
This Agreement applies to your use of Mobius’ games, or use of the website, downloadable apps, or other services that Mobius Labs Inc. (“Mobius,” “Company,” “we,” or “us”) provides at mobius.academy or any other Mobius location that links to this Agreement (collectively, the “Services”). In this Agreement, “you” refers to a User of the Services (as defined below).
Your use of the Services also may be subject to additional terms, conditions, policies, rules or guidelines applicable to the Services or certain features of the Services that we post or provide to you. All such additional terms posted or provided to you during your use of the Services are hereby incorporated by reference into and form a part of this Agreement.
We are constantly trying to improve our Services, so this Agreement may need to change along with the Services. We reserve the right to modify this Agreement at any time, but we will do our best to bring this to your attention by posting a notice on the Services, sending you a notice via email, and/or by some other means. If you don’t agree with the new terms, you may reject them but unfortunately you will no longer be able to use the Services. Your use of the Services in any way following such notification constitutes your acceptance of the terms and conditions as modified. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services, at any time.
If we do update this Agreement, we will notify Users at least thirty (30) days before the update comes into effect. Such notice will be provided by posting the new version on our website and updating its “Effective Date.” If you have an account, we will directly communicate any changes that materially increase the User’s obligations or materially reduce Mobius’ obligations under this Agreement to you (e.g., via the contact information associated with a Parent or Teacher account, or by displaying an alert upon login to the Services).
We currently offer accounts to the following types of individuals that use the Services (each a “User,” and collectively “Users”):
A Student User account can be linked to one or more Parent Users in order to facilitate a continuous learning journey for that Student User. Any Parent Users linked to that Student User account will have access to the information in that account, including activity recorded about that Student. Parent Users are responsible for the acts of Student Users linked to their account.
You represent and warrant to Mobius that: (i) you are at least 18 years old (or, if you are not at least 18 years old, you have your Parent or Teacher’s permission to use the Services, and that your Parent, or Teacher has read and agreed to this Agreement on your behalf); (ii) all registration information you submit is accurate and truthful; (iii) you will maintain the accuracy of such information; (iv) if you’re agreeing to this Agreement on behalf of an organisation or entity, you represent and warrant that you are authorised to agree to this Agreement on that organisation or entity’s behalf and bind them to this Agreement (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organisation or entity). You also certify that you are legally permitted to use and access the Services and take full responsibility for the selection and use of and access to the Services. This Agreement is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.
Your use of the Services is subject to and in compliance with this Agreement and all applicable local, provincial, state, national and international laws, rules and regulations. The Services, including all content, features and functionality thereof, are owned by Mobius or its licensors. Subject to this Agreement, Mobius grants you permission to access and use the Services, solely for your own personal, non-commercial use, and not for the use or benefit of any third party. We reserve all rights not expressly granted to you in the Services and the Mobius Content (as defined below). We may also impose limits on certain services and/or features or restrict your access to parts or all of the Services, in our sole discretion and without notice.
You are solely responsible for any activity that occurs through your account, for maintaining the confidentiality of your account information and password, and for restricting access to your account and your computer. If your account has been compromised or if you suspect unauthorised use of your account, notify us immediately at the contact information provided at the bottom of this Agreement. Without limiting the foregoing, Parent Users who create or are linked to accounts for minor children are responsible for the acts and activities of those children in connection with the use of the Services, and that this Agreement and Mobius’ Privacy Policy will apply to those minor children’s use of the Services.
By using the Services, you agree that you will not conduct, conspire to, participate, or otherwise engage in fraudulent, abusive, or otherwise illegal activity and that any such activity will be grounds for termination of your right to access or use the Services. Hacking or harming the Services is prohibited. Specifically, you agree that you will not (i) post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other User; (ii) use the Services to violate computer or network security measures, transfer or store illegal material (including threatening or obscene material), or engage in any kind of illegal activity; (iii) use any automated or non-automated system, including but not limited to “spiders,” “robots,” “offline readers,” “scrapers,” etc., to copy, distribute, disclose, or access the Services, interfere with the proper working of the Services or place an unreasonable load on the Services’ infrastructure; (iv) run or activate a maillist, listserv, or any form of auto-responder or “spam” on the Services; (v) attempt to interfere with or decipher any transmissions to or from the servers running the Services; (vi) transmit any malicious software agents through the Services; (vii) use the Services for any commercial solicitation purposes; (viii) interfere with the proper working of the Services; (ix) bypass the measures used by Mobius to prevent or restrict access to the Services.
You agree to adhere to the following rules when using the Services:
You acknowledge and agree that your violation of any of these conditions, at Mobius’ sole discretion, may result in the immediate suspension or termination of your account and your access to the Services.
Mobius is very serious about the collection of personally identifiable information from individuals under the age of 18. The Services do not knowingly collect or solicit information from children under the age or 18, except as defined in the Information We Collect From our Users.
If we learn we have collected personal information from a student under 18 other than pursuant to the above, or if we learn a student under 18 has provided us personal information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a student under 18 may have provided us personal information in violation of this paragraph, please contact us at support@mobius.academy
There is a fee for some of our Services, including a subscription to certain Services. Where the fee is a subscription, we may, in our sole discretion, change the fee to be charged for your next subscription period, provided we first notify you by email in accordance with applicable law. Where the fee is for something other than a subscription, we will notify you in advance of any rate changes.
All fees are payable in accordance with the payment terms in effect when payment is due. We may offer some promotional trials or time-limited discounts or offers for certain Services or Users from time to time. If you sign up or register through a trial, promotional, or discount event, your rights of use will be subject to and limited by the terms of the trial, promotion, or discount offer and will terminate or renew in accordance with the terms of the offer or any additional terms communicated related to the trial, promotion, or discount offer. If you do not pay fees applicable to the Services, you may not use or access those paid Services features. Unless otherwise expressly stated in the policies applicable to a Service, any fees paid for Services are non-refundable, to the fullest extent permitted by law.
Where a Service has a fee, you must use either a credit card or other acceptable or approved payment method (such as through a third-party app store, when you purchase a Service through our app) to activate and maintain that Service. You will be responsible for the fees and all applicable taxes for any Service ordered. If we do not receive payment from your credit card or payment method, you agree to pay all amounts due hereunder upon demand and will be solely responsible for any dispute with your payment provider. Should your credit card or payment method be denied, we reserve the right to recharge the credit card or payment method for any outstanding amounts. You will not be charged more than the amount of the fees for the Service(s) you have purchased.
Note, Mobius does NOT directly store credit card information – all credit card information and transactions are stored by third-party payment providers that process payments on our behalf. You agree in the event one of our payment processors experiences a data breach affecting your information through no fault of Mobius, Mobius will in no way be responsible or liable to you for any such breach.
By purchasing a subscription, you agree that we may renew your subscription automatically for the same subscription term on the day after your previous subscription ends, if and when applicable. When applicable, your subscription will automatically renew unless you cancel your account prior to the renewal date through the procedures described in the “Subscription Cancellation” section below. We will charge your credit card (or the other method of payment initially used by you) each year, month or other applicable period (depending on the payment term that you selected) for the then-current applicable price. You authorise us to charge you through the credit card or other acceptable or approved payment method that you used when subscribing to the Services.
You may cancel your subscription and avoid future billing online via your Parent or Teacher account or by contacting our customer support team at the contact information below.
For all accounts, after cancellation of recurring subscriptions, credits that have been purchased but have not yet expired can be used as they normally would be, up until the expiry of those credits. You will also be able to continue to use the parts of the Services that do not require a paid subscription.
The Services and its entire contents, features, and functionality, including, but not limited to, all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement (the “Mobius Content”) are owned by Mobius and its licensors, and are protected by Canada, United States, and foreign intellectual property laws, including copyright, trademark and other intellectual property or proprietary rights laws. The Services and all content, features and functionality are intended solely for the personal, non-commercial use by our Users and may only be used in accordance with this Agreement. You agree that your use of the Services does not give you ownership of any intellectual property or other proprietary rights in the Services or the Mobius Content and as between you and the Company, all such rights in the Services and Mobius Content, which does not include User Content (as defined below), are owned by and the property of the Company or its licensors.
You agree that you will not and will not allow a third party (whether or not for your benefit) to: (i) run, licence, rent, lease, loan, distribute or sell access to the Services or Mobius Content; (ii) build or support (and/or assist a third party in building or supporting) products or services that compete with the Services or use similar ideas, features, functions, interface or graphics of the Services; (iii) use, store, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, create derivative works from, display, licence, sell or otherwise exploit the Services or Mobius Content for any purposes other than as expressly authorised by this Agreement; (iv) decompile, reverse engineer, disassemble, or otherwise attempt to obtain the source code of the Services or Mobius Content; (v) circumvent, disable, or otherwise interfere or alter security related tools or features; (vi) remove, obscure or alter any copyright, logo, trademark, or other legal notices or otherwise use the Services in a manner that creates the impression the Services or Mobius Content belongs to any entity other than Mobius. Notwithstanding the foregoing, (i) your computer or browser may temporarily store or cache copies of materials being accessed and viewed, (ii) in the event social media platforms are linked to certain content on the Services, you may take such actions as our Services and such third-party social platforms permit, and (iii) for downloadable applications only, one copy may be downloaded with any proprietary notices intact, for personal, non-commercial use, pursuant to the terms of this Agreement.
Company will not, under any circumstances, be liable in any way for any Mobius Content, including, but not limited to, any errors or omissions in any Mobius Content, or any loss or damage of any kind incurred in connection with use of or exposure to any Mobius Content posted, emailed, accessed, transmitted, or otherwise made available via the Services.
In the course of using the Services, you and other Users may provide content to us, excluding User personally identifying information, which may be used by Mobius to help support and provide the Services (“User Content”). For Mobius to provide the Services, you hereby grant to Mobius a limited, non-exclusive, sublicensable, worldwide, royalty-free, and transferable right and licence to, whether the User Content is in storage or in transit: (i) use, host, copy, store, distribute, publicly perform and display, publish (in whole or in part), modify, and create derivative works from (such as changes we make so your User Content functions appropriately with the Services) such User Content; (ii) create, use, and disclose metrics and analytics regarding User Content; and (iii) process User Content to improve the Services, develop products, engage in research, provide personally relevant services, or other lawful purposes. By providing User Content, you represent and warrant that (i) you own or have the necessary rights to provide the User Content; (ii) you have the right to grant the licence hereof to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns to the User Content; (iii) you waive your moral rights in the User Content, and (iv) all User Content complies with applicable laws and regulations.
You understand all information transmitted through the Services is the sole responsibility of the User from which such content originated and Mobius is not and cannot be held liable for errors or omissions in any User Content. Mobius cannot guarantee the authenticity of data which Users may provide about themselves. You acknowledge all Mobius Content accessed while using the Services is at your own risk and you are solely responsible for any damage or loss to any party resulting therefrom. Users acknowledge the Company reserves the right but is not obligated to pre-screen, filter, edit, remove, refuse to accept, post, display, or transmit any User Content through or on the Services in whole or in part any time for any or no reason without notice and without liability of any kind.
To help us improve the Services, from time to time we may conduct surveys, inquiries or submit requests for feedback through the Services or Users may submit feedback, comments, suggestions for improvements, reviews, or testimonials to the Services (in written, oral or any other form) (“Feedback”). Any survey, inquiries or request for Feedback is optional and will not prevent access to or impede the Services. If you choose to provide Feedback, you hereby assign to Mobius all rights, titles and interests in any Feedback, and waive your moral rights therein. Nothing in this Agreement restricts the Company’s right to use, profit from, disclose, publish, keep secret, or otherwise exploit Feedback without notice, without approval, and without compensating or crediting the User or the individual providing such Feedback.
We take the privacy of our users very seriously. For information about Mobius’ treatment of personal information, please review our current Privacy Policy, which is hereby incorporated by reference.
We may present contextual references to, or advertisements for, our paid membership option to Users while they are using the Services, including Student Users when playing the Mobius game either at home or in a school setting.
These advertisements are first-party and contextual: that is, advertisements are only for Mobius Services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Mobius Services or on similar factors that apply to all Student Users. Mobius does not use personal information collected from Students to individually target this advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Mobius game or other areas of the Services directed to Students.
The Services may contain links to third-party websites or services (“Third-Party service(s)”) not owned or controlled by Mobius, or our Services may be accessed by logging in through a Third-Party service (e.g., Zoom or Google). The inclusion of Third-Party services does not imply affiliation or endorsement of such services by Mobius. Mobius does not control these Third-Parties or their services and therefore when you access or use their services, you do so at your own risk and agree without limitation that Mobius is not responsible for such Third-Party services. You represent and warrant you have read and agree to be bound by all applicable policies, in addition to your obligations under this Agreement. Mobius has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third-Party service or by any third party. In addition, Mobius will not and cannot monitor, verify, censor or edit the content of any third party or their service(s). By using Mobius’ Services, you expressly relieve and hold us harmless from any and all liability arising from your use of any Third-Party service(s).
Your interactions with organisations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organisations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree Mobius shall not be responsible or liable for any loss or damage incurred as the result of any such dealings. If there is a dispute between participants on any part of the Services subject to this Agreement, or between Users and any third party, you understand and agree Mobius has no interest therein and is under no obligation to become involved.
This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario without regard to the conflict of laws provisions thereof. Any dispute arising from or relating to the subject matter or this Agreement shall be finally settled by arbitration in Toronto, Ontario, using the English language in accordance with the Arbitration Act of Ontario. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief at any time. For all purposes of this Agreement, the parties consent to the exclusive jurisdiction and venue in the courts of Ontario.
Mobius has no special relationship with or fiduciary duty to you. You acknowledge that Mobius has no control over, and no duty to take any action regarding: which users gains access to the Services; what Content you accesses via the Services; what effects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content. You release Mobius from all liability for you having acquired or accessed Content through the Services. The Services may contain, or direct you to websites or services containing, information or Content that some people may find offensive or inappropriate. Mobius makes no representations concerning any Content contained in or accessed through the Services, and Mobius will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services. Mobius makes no representations or warranties regarding suggestions or recommendations of services or products (including Content provided by publishers) offered or purchased through the Services. Products and services purchased or offered (whether or not following such recommendations and suggestions) though the Services are provided “AS IS” without any warranty of any kind from Mobius or others unless, with respect to others (only), otherwise made expressly and unambiguously in writing by a designated third party for a specific product. THE SERVICES, CONTENT, AND ANY SOFTWARE ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You will indemnify and hold Mobius, its parents, subsidiaries, affiliates, officers, and employees harmless (including, without limitation, from all damages, liabilities, settlements, costs and attorneys’ fees) from any claim or demand made by any third party due to or arising out of your access to the Services, use of the Services, your violation of this Agreement, or the infringement by you or any third party using your account of any intellectual property or other right of any person or entity.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT WILL MOBIUS OR ITS SUPPLIERS OR ITS SERVICE PROVIDERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE WITH RESPECT TO THE SERVICES OR THE SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN THE AGGREGATE IN EXCESS OF THE GREATER OF $100 OR THE FEES PAID BY YOU TO MOBIUS HEREUNDER DURING THE 12-MONTH PERIOD PRECEDING THE APPLICABLE CLAIM; (II) FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER; (III) FOR DATA LOSS OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR (IV) FOR ANY MATTER BEYOND MOBIUS’ REASONABLE CONTROL. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
“Parent(s)” in this document means the parent(s) or legal guardian(s) or primary caregiver(s) of the student receiving the tutoring services.
It is an expectation that parents ensure that the child they have registered:
In order to foster a safe and engaging learning environment, both the instructor/tutor and student(s) will be required to have their cameras on at the start of the session, and it is highly encouraged that the cameras remain on for the duration of the session.
Tutoring sessions may be recorded for both safety and training purposes.
All of Mobius’ instructors/tutors undergo background checks and training. However, if a parent develops safety concerns regarding an instructor/tutor’s interaction with a student, they should immediately terminate the session and notify Mobius of their concerns via email at support@mobius.academy.
The student is not permitted to communicate with the instructor/tutor outside of the scheduled online session. Any communication outside of the scheduled session must occur between the parent and the instructor/tutor.
We conduct rigorous screening of and training for all of our instructors/tutors to ensure that each student is being taught by the brightest and most skillful instructors available. While the vast majority of our students see improvements in their marks, we make no guarantees with respect to individual performance.
The failure of either party to exercise, in any respect, any right provided for herein will not be deemed a waiver of any further rights hereunder. Mobius will not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Mobius’ reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference). If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sublicensable by you except with Mobius’ prior written consent. Mobius may transfer, assign or delegate this Agreement and its rights and obligations without consent. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. This Agreement and any subsequent versions of this Agreement posted to the Services will be deemed a writing signed by both parties. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind Mobius in any way whatsoever.
If you have any questions, complaints, or claims with respect to the Services, you may contact us at support@mobius.academy.
Last Modified Date: February 3, 2025