Support

We are here to help. If you’re having trouble with anything on Mobius, please don’t hesitate to get in touch with us. We will try to respond as quickly as possible.

The best way to get in touch with us quickly is our Discord server (if you’re not familiar, it’s a discussion board like Slack or Teams, but easy for anyone to jump on quickly from the web). Click below to join and ask us anything.

FAQs

Here are answers to the most common questions we get.

If it’s near to class time, they can sign in to the Mobius game directly. Once they are logged in, they will see their classes listed on the left, and they can click “Join Class” to get started.

In the portal, as a parent, you can see your linked students’ user names and passwords, and change their passwords there if you would like.

All accounts, scheduling, and student management is handled on the Mobius portal. You can create a parent account, and accounts for any young students you would like, and then manage classes and scheduling there.

Once they have signed into Mobius at app.mobius.academy, and joined their class, they will see a button to join the Zoom video chat with the rest of their class.

If you weren’t able to find your answer here, jump on our Discord server and we’ll find you an answer as quickly as we can.